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Web support packages tailored to your needs

Bubble's web support team working in the office

Join 600+ clients that trust us to deliver results

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Expert training that gives you the essential skills to manage your own website

Meet Rob, Tyler and Freya, who make up Bubble’s support team. After developing your website, they are on hand to provide easy to understand training on how to edit and use your website.

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Bubble team member Kirsty doing a website health check for web support

Keep up-to-date with monthly compatibility and performance health checks

The world of websites is always changing. Although we future proof each website we design, changes to technology are always happening, and it’s easy for sites to be left behind – something none of us want! Our support packages include a monthly health check on your website to make sure it’s as good as the day it left us!

We offer a range of web support services to help you optimise your website's performance and success

How we’ll work together in 4 simple steps

We have a tried and tested process that helps us deliver the best possible service to our web clients.

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1. The Brief

We work closely with you to understand your business and your project goals. We’ll carry out competitor and keyword research and outline the project scope and deliverables.

2. Design

Following the approval of the sitemap and wireframes our creative web design team will create the page template visuals. Starting with the homepage and then moving on to the full website and prototyping.

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3. Development

Upon approval of the design templates your new website will get booked in with our development team. They’ll build your site on the agreed platform before handing over for training and go-live.

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4. On-going Support

Our support doesn’t stop once your site is live! Our team are on-hand to assist with any questions you may have and our support and maintenance packages ensure your new site is kept up-to-date.

Our website success stories

Meet the team you’ll be working with

We have a dedicated, in-house team ready to collaborate with you on your website

Your web support questions, answered.

Our Web Support service includes assistance with content updates, site updates, and general technical support to ensure your website stays fresh, functional, and engaging.

We prioritise quick turnaround times for content updates, ensuring your site reflects the latest information and offerings. Our typical response time for updates depends on the scope of the request but aims to be as swift as possible to keep your site current.

Our team is on hand to troubleshoot issues, ensure website functionality, and provide guidance on common technical challenges, helping you resolve any issues that may arise on your site.

Yes! We can assist with minor design adjustments and layout updates to enhance the look and feel of your website while keeping it aligned with your brand and user experience goals.

Absolutely. We support a variety of website types, including eCommerce. Our team can help manage product updates, support customer-facing features, and keep your online store running smoothly.

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    Web support
    Getting your website live is only the first step

    Having a great website and going live is a great step, but it is only the first step that you will take with your website. A website needs to be nurtured, and over time, it will need amendments to be made, maintenance and improvements. When these simple steps are not followed, a website can quickly stagnate, and this can result in a slip down those all-important rankings. Without this care, all of the hard work that has gone into creating a website is for nothing. However, the good news is that this is the type of support that a company like Bubble can offer, leaving you free to continue with the day-to-day tasks.

    Why support makes sense

    A static website will only work in the short term. If you want to ensure that you keep reaching your potential target audience, then you need to be certain that your website has the appropriate support in place. Hosting will help you when it comes to reliability, security and speed, but here at Bubble, we understand the importance that support plays when it comes to keeping your website growing.

    The Google algorithms take notice of those websites which are continually growing, are regularly updated and have fresh new content to entice your audience in. This is something that their ranking algorithm loves and rewards companies for having. Your website is never truly finished. If you want to remain visible, current and easy to find, then you need to ensure that you keep growing your content so that it evolves with your business. Of course, this can take the time that you may need to spend in other areas of your business, which is why having a support package in place can make sense.

    Support is about more than simply adding new products to your website. It might also include updating the text, changing the layout of some of your pages to make them even more user-friendly, updating your images, adding new features and even writing regular blog posts. It should also include things like fixing the bugs that arise from such updates.

    Hello again 👋

    It’s good to see you back!